People appreciate my enthousiasm and passion for web analytics.
I love what I do and sharing my expertise is one of the most gratifying activity.
Contact me if you'd like me to speak to your audience.
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Upcoming speaking engagements

Following the publication of the Online Analytics Maturity Model, people asked for more. This half-day or full day workshop will go through an assessment of your online analytics goals and objectives from a business, marketing and web executive's point of view. You will learn about the critical success factors and the process that will enable you to grow you web analytics practice and maturity.
Several cities and dates are planned and new ones are being added, see the complete list or contact me if you'd like me to speak to your audience.
I can help develop or improve your web analytics practice with a set of specially designed training and workshops. Designed around the Online Analytics Maturity Model, the goal is to review essential concepts of web analytics, best practices, as well as the latest trends in the industry. Teamwork and discussions are facilitated with a mix of lectures and short assignments.
Customized training
Pick & choose from the topics mentionned above and I will tailor the training program to your specific needs.
Teacher - Université LavalSince the fall of 2009, I am teaching "MRK-6005: Analytiques Web", part of the "Microprogramme de 2e cycle en communication marketing sur les nouveaux médias"; a full-semester, graduate level course about using online analytics for improvement management of ebusiness activities.
Online Tutor - University of British ColumbiaTutoring the four courses of the UBC Award of Achievement in Web Analytics:
and Certificate in Business Systems Analysis: